FREQUENTLY
ASKED
QUESTIONS
ASKED
QUESTIONS
Absolutely! We use authentic mammoth ivory fossils found in seas (North Sea), like our Epoch Colection, or lakes and even on land. The pieces we use are 100% authentic and completely unique.
Yes, our mammoth tusks are legally procured and sold. Mammoth tusk fossils do not fall under legal restrictions (CITES).
Our collections have carefully selected pieces, handmade and all one of a kind. But if you need some extra help, or you're looking for something just a little bit different. Feel free to contact us on our 'Custom Design' page, and we'll see what we can do!
Yes! The pair of Ocean's Ivory cufflinks you own is a completely unique pair. It's possible some pieces are made from the same fossil, but even then they can be completely different and are never the same!
With every order you receive your own cleaning cloth and care instructions. Also it's best to keep your cufflnks in the Ocean’s Ivory jewellery box when you're not using them.
With every Ocean's Ivory cufflink order you receive: a leathery jewellery box, a cufflink cleaning cloth with care instructions and a certificate of authentication in a special pouch.
Confirmation e-mail still on its way? Don’t worry, this may take a while. Be sure to check your spam folder
for any Ocean’s Ivory e-mails that may have gotten there by accident. Still
taking a bit too long? You’re welcome to contact us with any of your problems
and we’ll sort it out as soon as possible!
Your warranty last up to one year after your purchase: contact us if any problems take place and be sure to include your reference number and your certificate of authentication.
Please take note: all our products are handcrafted and made with a naturel product; imperfections may occur. In time some tiny holes or scratches may appear after use.
Please take care of your historical piece accordingly. Place in cufflinks box after use and clean with special jewellery cloth you receive with your Oceans's Ivory order.
Still looking for the answer to a different question? Contact our team and we'll get back to you as soon as possible! On busy days our response time may take up to two or more business days.